Frequently Asked Questions



FAQs
How long will it take to receive my order?
What is the cost for shipping?
How long will it take for the item I have ordered to be ready to post?
Can I request a custom order?
Can I buy with my credit card without signing up for Paypal?
Can I pick up my order from you?




FAQs

How long will it take to receive my order?
I try to get all parcels on the way within 2-3 days of order and payment. Parcels are posted from Canberra and usually take 3-4 days for delivery to East coast states. You can select express post at checkout for faster delivery within Australia by Australia Post.

What is the cost for shipping?
Shipping is available within Australia. Please ask for a quote on International shipping. Your available shipping options will be displayed at checkout. Full details of shipping costs can be found under Policies.

How long will it take for the item I have ordered to be ready to post?
Items are made and ready to post unless item description states crocheted to order. Such items may take up to 3-4 weeks to complete depending on my current order waiting list. Please contact me if you would like to enquire about order times.

Can I request a custom order?
I am closed to custom orders at present, but may reopen for customs as current commitments permit.

Can I buy with my credit card without signing up for Paypal?
Yes, you can! When making a purchase, simply select PayPal Credit as your payment method. This will lead you to PayPal's site where you can choose to pay with your credit card.

Can I pick up my order from you?
I am located in Canberra, ACT. In most cases pickup can be arranged. If you would like to pick up your order please contact me to make arrangements.

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