Policies



Welcome

Thank you for purchasing from my store!

Items are made and ready to post unless item description states crocheted to order. Such items may take up to 3-4 weeks to complete depending on my current order waiting list. Please contact me if you would like to enquire about order times.

All prices are in Australian dollars.

Payment

Payment is accepted via Paypal. Direct deposit is available for Australian purchases only.

Credit card payments may be made via Paypal. There is no need to sign up for Paypal to do this. When making a purchase, simply select PayPal Credit as your payment method. This will lead you to PayPal's site where you can choose to pay with your credit card.

Shipping

Shipping is available within Australia and by International Post to New Zealand, United States, Canada, United Kingdom and Ireland. Please ask about shipping to other countries.

Standard parcel post within Australia is a flat rate of $8.95.

Registered parcel post and Express parcel post prices for delivery within Australia are also available at checkout.

Shipping to New Zealand - International parcel post
No of Items    Shipping cost  
  1           $18.55
  2       $26.75
  3-4       $37.95
  5-8       $60.75

Shipping to USA & Canada - International parcel post
No of Items    Shipping cost  
  1           $24.00
  2       $37.70
  3-4       $61.40
  5-8       $86.90

Shipping to UK & Ireland - International parcel post
No of Items    Shipping cost  
  1           $28.20
  2       $41.90
  3-4       $65.60
  5-8       $91.10

Your available shipping options will be displayed at checkout.

As your purchase is a one of a kind item, all orders within Australia are posted using tracking with Australia Post. Tracking is available for most International parcels. Registered postage and insurance are optional but highly recommended.

Refunds and Exchanges

No refunds on purchased items are given unless an item is proven to be faulty.








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